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Adjusting · Investigations · Negotiations

Multi-line claims, one experienced adjuster.

Claims adjusting, investigation and negotiation across property, casualty, transportation, equipment and marine exposures, for insurance companies, self-insureds and public entities.

What we do

Three disciplines, one file.

Most assignments call for more than one. A single adjuster carrying the file from inspection to settlement means nothing is lost between hand-offs.

Adjusting

A prompt inspection, a clear scope and a valuation the file can rely on, reported in a way your team can act on.

  • Inspection and scope
  • ACV and RCV valuation
  • Appraisals

Investigations

Going to the scene, speaking with the people involved and establishing what actually happened.

  • Scene investigations
  • Statements and documentation
  • Special investigations (SIU)

Negotiations

Presenting the documented facts and working toward an agreed settlement.

  • Agreed claim settlements
  • Third-party negotiations
  • Mediation

Types of claims handled

Every line in one place.

Nineteen claim types, grouped by exposure. Jump to a category, or scroll the full list.

Property

Water damage on the wall and floor of an older brick room

Residential and commercial property losses, from a single-family fire to a business that cannot open its doors. Inspection, scope, valuation and a clear report.

  • Property, all risk and named peril (ACV / RCV)
  • Fire and allied lines
  • Business interruption
  • Property appraisals
  • Excess and surplus lines

Auto, truck & heavy equipment

Hail dents on the hood of a dark car

Private passenger and commercial vehicles, tractor trailers and the machinery that keeps job sites running: bulldozers, front-end loaders, skid steers and more.

  • Automobiles, all lines, private and commercial
  • Truck losses
  • Heavy equipment and machinery
  • Auto and heavy equipment appraisals

Casualty & liability

Brick storefronts on a small-town Kentucky street

Files where liability is the question. First- and third-party auto, premises and products, handled with a careful eye on the facts behind the claim.

  • Casualty, all lines
  • General liability
  • Products liability
  • Third-party liability
  • Garage liability
  • Personal injury protection

Inland & ocean marine

Boat tied up at a dock on a Kentucky lake

Boat and cargo surveys for goods moving within the country and shipments arriving from outside it.

  • Inland marine
  • Ocean marine
  • Boat surveys
  • Cargo surveys, domestic and imported

Investigations

Adjuster photographing a damaged car outside a Kentucky garage

Investigations of property, casualty and workers compensation claims, including going to the scene, plus special and environmental investigations.

  • Auto scene investigations
  • Workers compensation claims
  • Special investigations (SIU)
  • Environmental claims

Administration & mediation

Empty brick commercial loft with large windows

Support for organizations that manage their own claims, and an experienced hand when a disputed claim needs to be mediated.

  • Claims administration
  • Self-insured claims administration
  • Public entity claims
  • Mediation

Who we serve

Working for insurance clients.

Insurance companies

Independent field adjusting and investigation when you need experienced hands on the ground.

Excess & surplus lines

Specialty and hard-to-place exposures that need an adjuster with broad experience.

Self-insured organizations

Administrative assistance and adjusting support for businesses that carry their own risk.

Public entities

Claims handling for municipalities and other public bodies.

Questions

Before you get in touch.

Who does A.I.N. work for?

A.I.N. works for insurance clients: insurance companies, excess and surplus lines writers, self-insured organizations and public entities. If you are a policyholder with a question about your own claim, please contact your insurance company or agent.

Where do you handle assignments?

A.I.N. is licensed in Kentucky. Call to discuss the location and requirements of your assignment before sending materials.

Is my claim type listed?

The list covers the most common assignments, not every one. If a file spans several lines or does not fit neatly into a category, describe it and ask.

Can I send a full claim file through the website?

Please use the form for a short initial inquiry. Denis will arrange the right way to exchange reports, photographs and documents.

Does sending an inquiry create an assignment?

No. An assignment begins once the scope and availability have been confirmed with Denis.

Let’s discuss the assignment.

Tell Denis what needs attention and where the work is located.