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About
Denis R. Clement, G.A.
Denis R. Clement is the General Adjuster and Owner of A.I.N., Inc. He has been adjusting multi-line insurance claims since 1979, and running his own firm in Louisville since 1997.
Denis R. Clement, General Adjuster and Owner.
The person behind A.I.N.
Personal claims handling, by design.
When Denis opened A.I.N., Inc. in the spring of 1997, his goal was a personalized claims handling service across a wide range of adjustments, investigations and negotiations. He brought eighteen years of experience with him, from his first multi-line assignments in 1979 to more than a decade managing a regional branch.
That model has not changed. The majority of the claims A.I.N. services are handled by Denis personally, supported by an established team of specialists who add insight on specialty exposures and higher volumes.
I appreciate the trust shown in me for the services provided, and the referrals of A.I.N., Inc. made to others. I welcome new clients.
Career
A career built around claims.
Nearly five decades in the business, from field adjuster to branch manager to founder.
- 1978Eastern Kentucky University, Richmond
Bachelor of Science, Criminal Justice
A law enforcement education that still shapes how Denis approaches an investigation.
- 1979General Adjustment Bureau · Evansville, IN and Louisville, KY
Multi-line insurance adjuster
Multi-line insurance claims, territorial work, storm duty and branch assists, from March 1979 to September 1985.
- 1985Gay & Taylor Inc.-Ward-THG · Louisville, KY
Branch manager
Responsible for all operations of the Louisville office, covering Western Kentucky and Southern Indiana. Managed fifteen employees in four locations while handling and supervising multi-line claims, through April 1997.
- 1997A.I.N., Inc. · Louisville, KY · April 4, 1997 to today
General adjuster and owner
Opened A.I.N., Inc. to provide personalized insurance claims handling for insurance clients across Kentucky.
Credentials
Licensed, connected and accountable.
Licensed in Kentucky, and active in the region’s claims community.
Licenses
- KentuckyIndependent Adjuster
Adjuster licensing is overseen by the Kentucky Department of Insurance.
Organizations
- Greater Louisville Claims Association
- Bluegrass Claims Association
- Kentucky Claims Association
- Honorable Order of Kentucky Colonels
Adjusting and supervising experience
- Personal and commercial property
- Auto, garage and general liability
- Truck liability and personal injury protection
- Municipality and business interruption
- Errors and omissions, workers compensation
- Mediation, cargo, inland and ocean marine
How Denis works
Three habits from five decades of files.
Go to the scene
Auto and workers compensation investigations start where the loss happened, not from a desk.
Document thoroughly
A complete, well-supported file is what lets a claim be resolved fairly and defended later.
Negotiate to agreement
The aim is an agreed settlement grounded in the facts, reached with clear communication along the way.
Discuss your next assignment.
For adjusting, investigation or negotiation, start with a brief description of the file and its general location.